Versand
Shipping Policy
Order Processing
We process orders within 3-5 business days (excluding weekends and holidays) after receiving your order confirmation email.
Shipping Origin
All orders are shipped from our fulfillment center in China, handled by professional international logistics partners.
Shipping Carrier & Delivery Time
We currently use YANWEN Express (Economy International Shipping) for international delivery.
Estimated delivery times
- United States : 8–14 business days
- Europe: 10–20 business days
- Other countries : Varies by destination, usually within 10–25 business days +
A tracking number will be provided once your order is shipped.
Shipping Fee Policy
Free shipping for orders over $80 USD.
For orders below the threshold, shipping fees are calculated based on destination at checkout.
No extra handling or location-based fees apply.
Shipping Area
We ship worldwide. Most of our customers are located in North America and Europe, so delivery times to those regions tend to be faster.
If your country is not available at checkout, please contact us for assistance.
Customs & Import Taxes
All customs duties and import taxes are covered by us.
You will not need to pay any additional fees upon delivery.
Delays, Lost Packages, and Claims
If your order has not arrived after 20 business days (in North America or Europe), please contact our support team.
If your package has not arrived after 30 business days, you may request a free reshipment or a full refund.
For confirmed lost packages, we offer full compensation, including original shipping cost.
For delivery delays over 10 business days beyond the estimated window, we may offer store credit or a discount coupon upon request.